1. Introduction
Welcome to Solar Wind Mart. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you use our platform.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address
- Business Information: Company name, GST, PAN, address
- Account Information: Login credentials and profile data
- Transaction Data: Bids, payments, and activity history
- Technical Data: IP address, device type, browser details
3. How We Use Your Information
- To create and manage your account
- To facilitate bidding and transactions
- To improve platform performance and user experience
- To communicate updates, alerts, and support responses
- To comply with legal and regulatory requirements
4. Data Sharing
We may share your information in the following cases:
- With other users (buyers/vendors) for transaction purposes
- With payment gateways for secure processing
- With legal authorities if required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.
- Secure servers and encrypted connections
- Restricted access to sensitive data
- Regular monitoring and system updates
6. Data Retention
Your data is retained only as long as necessary for:
- Providing services
- Legal compliance
- Resolving disputes
7. User Rights
You have the right to:
- Access your data
- Request correction or updates
- Request account deletion (subject to legal obligations)
8. Cookies & Tracking
We may use cookies and similar technologies to enhance user experience, track usage, and improve performance.
9. Third-Party Links
The platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Policy Updates
This Privacy Policy may be updated from time to time. Continued use of the platform indicates acceptance of any changes.
11. Contact Us
Email: info@solarwindmart.com
Support Hours: Mon–Fri, 9 AM – 6 PM
