1. Introduction

Welcome to Solar Wind Mart, a digital platform designed to connect vendors, agents, and buyers in the renewable energy ecosystem.

These Terms and Conditions govern your access and use of the platform including bidding, vendor registration, and marketplace services.

2. Definitions

• Platform: Solar Wind Mart website and services
• User: Any registered vendor, agent, or buyer
• Bid: Proposal submitted for any listed requirement
• Vendor: Registered supplier or service provider
• Agent: Individual or entity assisting in procurement

3. Eligibility

To use the platform:

• You must be legally registered (company, firm, or individual)
• You must provide valid business details (PAN, GST if applicable)
• You must not be blacklisted by any authority
• You must be at least 18 years old

4. User Accounts

• Provide accurate and updated information
• Maintain confidentiality of login credentials
• One account per entity is allowed
• You are responsible for all activity under your account

5. Listings & Bidding

Solar Wind Mart allows users to publish and participate in bids related to solar and renewable products/services.

• All listings must be accurate
• Platform is not responsible for external changes
• Users must verify details before bidding

6. Bid Submission Rules

• Submit bids before deadline
• Upload correct documents
• No misleading or false information
• Late submissions will not be accepted

7. Payments

• Platform may charge service or listing fees
• All payments are processed via secure gateways
• Fees are non-refundable unless specified

8. Vendor Responsibilities

• Provide genuine products/services
• Maintain quality and compliance
• Honor commitments made in bids

9. Prohibited Activities

• Fraud, fake documents, or misleading bids
• Unauthorized access or hacking attempts
• Using bots or scraping platform data
• Manipulating bidding process

10. Intellectual Property

All content, design, and software of Solar Wind Mart are protected and cannot be copied or reused without permission.

11. Limitation of Liability

Solar Wind Mart is a platform facilitator and is not responsible for disputes between users, failed transactions, or business losses.

12. Suspension & Termination

• Accounts can be suspended for policy violations
• Fraudulent activity leads to permanent ban

13. Privacy & Data Usage

User data is collected only for platform functionality and is not sold to third parties.

14. Governing Law

These terms are governed by the laws of India.

15. Contact Information

Email: info@solarwindmart.com

Support Hours: Mon–Fri, 9 AM – 6 PM